Cloud telephony for business

OneVOIPlanet is a cloud PBX: voice is transmitted over the internet as digital data packets, so no hardware or on-site equipment is required. Everything is managed from your personal cabinet, where you buy phone numbers, add employees and groups, and route calls.

1. Buy a number in the cabinet and assign it an incoming and outgoing direction (an employee, a group, or a voice menu / IVR).
2. Each employee gets their own internal SIP line with an auto-generated SIP address and password.
3. Employees make and receive calls through the OnePhone app or any SIP softphone (Zoiper, Acrobits, PortSIP) on a computer, browser, or smartphone.

Yes. Because OneVOIPlanet is fully cloud-based, a small business gets a working phone system without buying hardware and can scale it up or down at any time.

1. Lower costs: IP telephony is cheaper than traditional lines, especially for long-distance calls, and calls between your own employees are free anywhere in the world.
2. Better service: set up voice menus (IVR), call groups with distribution algorithms, and call recording to improve how you handle customers.
3. Full visibility: the call journal and statistics (performance and KPI reports) let you track productivity, and it integrates easily with tools such as CRM or Helpdesk.

OneVOIPlanet lets you migrate gradually so operations are never interrupted.

1. Set up in parallel: create your SIP domain, add employees, and configure groups and voice menus in the cabinet while your old system is still running.
2. Keep your existing numbers: you can connect external numbers by creating a SIP Trunk and adding the number under the External tab, so incoming calls keep working during the transition.
3. Test before going live: register a SIP softphone or the OnePhone app and verify the connection status, then make test calls before moving all traffic over.

A planned, tested switchover keeps your business running without downtime.

Yes, remote and field employees connect easily since everything is cloud-based and each employee has their own SIP line.

1. Mobile access: employees take calls through the OnePhone app or a SIP softphone on their phone, or use call forwarding to a mobile number, which rings their mobile when their SIP account is offline.
2. Call recording: if enabled, recordings are available in the call journal so you can monitor service quality.
3. Statistics and reports: performance and KPI reports let you evaluate each employee's productivity.
4. CRM integration: keeps all customer communication saved and simplifies call handling.

You don't need any special equipment. Because OneVOIPlanet is a cloud PBX, you can receive calls on a laptop or desktop computer through a browser or a SIP softphone (such as Zoiper, Acrobits, or PortSIP). On a smartphone or tablet, use the OnePhone app or any SIP client with the employee's SIP address, domain, and password from the cabinet.