+1 (786) 209-1854
For business-process automationOneVOIPlanet telephony integration with OneBox
Embed telephony into OneBox business processes — calls, recordings and triggers in a single system.
- No hardware
- Setup assistance
What the integration gives you
- Calls from the customer card in one click (click-to-call)
- A screen-pop customer card on incoming calls
- Calls, history and recordings saved to the CRM automatically
- Auto-creation of leads or deals from new calls
- Call analytics inside the CRM
OneBox
OneBox is a Ukrainian business-process automation system (CRM/ERP). Integration with OneVOIPlanet adds telephony to a single system where calls and recordings become part of your business processes.
Who it fits
- Companies automating business end-to-end (CRM + ERP)
- Mid-sized and large business
- Teams building calls into business-process logic
How to connect
Connect OneVOIPlanet telephony, enable the CRM integration and call straight from customer cards. Our support helps with onboarding and setup for your processes.
Get help with setupFAQ
How do I integrate telephony into OneBox?
Connect OneVOIPlanet telephony and enable the OneBox integration — then calls work inside your system. Our support helps with onboarding and setup for your processes.
Can calls be embedded into business processes?
Yes, calls and events can be embedded into OneBox business processes and triggers. Our support helps configure scenarios for your workflow logic.
Are call recordings saved?
Yes, calls, history and recordings are saved in the system and available on the card. Our support will advise on setup details.