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For online storesOneVOIPlanet telephony integration with KeyCRM
Process orders faster — calls, history and recordings right in the KeyCRM customer card.
- No hardware
- Setup assistance
What the integration gives you
- Calls from the customer card in one click (click-to-call)
- A screen-pop customer card on incoming calls
- Calls, history and recordings saved to the CRM automatically
- Auto-creation of leads or deals from new calls
- Call analytics inside the CRM
KeyCRM
KeyCRM is a Ukrainian CRM for online stores and marketplace sellers, focused on order processing. The OneVOIPlanet telephony integration keeps calls and their history next to orders so managers don’t switch between windows.
Who it fits
- Online stores
- Marketplace sellers
- E-commerce
- Teams that process orders by phone
How to connect
Connect OneVOIPlanet telephony, enable the CRM integration and call straight from customer cards. Our support helps with onboarding and setup for your processes.
Get help with setupFAQ
How to set up telephony in KeyCRM?
Connect an OneVOIPlanet number and enable the KeyCRM integration. Yes, with our support — we help with onboarding and setup for your processes.
Can I call from the order card?
Yes. The integration supports one-click calls from the customer card, so a manager calls without switching to another app.
Are call recordings saved in KeyCRM?
Yes, calls and recordings are stored in the customer history, so you can return to them together with the order details.