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Cloud PBX and IP telephony for mid-sized business
Telephony that grows with you: CRM integration, routing by department, recording and analytics for management.
- No hardware
- CRM integrations
The team is growing — you need control and analytics
As a company grows, departments appear, there are more managers, and a need for quality control and integrations. Telephony should connect to the CRM, route calls and provide analytics for decisions.
- A grown team and several departments
- You need quality control over managers
- You need CRM integrations and analytics
- Calls need to be routed by department
How OneVOIPlanet helps
CRM integrations
Calls, customer cards and recordings — inside your CRM.
Voice menu (IVR)
Automatic call routing between departments.
Call recording
Quality control and review of disputes.
Statistics & analytics
Reports on calls and operator performance.
Multichannel
Handle a flood of calls at peak load with no busy tone.
Call tracking
See which ads and sources bring calls.
Use cases
Team growth without migration — telephony scales in place.
Routing calls by department via IVR and queues.
Call analytics for management decisions.
What it gives your business
- Fewer missed calls and lost inquiries
- Higher conversion of inquiries into sales
- Control over the team’s work
- Analytics — where calls come from
Transparent pricing
View pricingFAQ
Does it scale as the team grows?
Yes, add new lines and staff without changing systems.
Which integrations are available?
KeyCRM, SalesDrive, NetHunt, Pipedrive, Zoho, OneBox and others.
What per-department analytics is there?
Statistics on calls, load and manager performance broken down by department.
What about enterprise scale?
Move to the enterprise solution with API and an office network.