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We strive to maintain the integrity of your personal information and the confidentiality of your personal data in accordance with current legislation, namely the Law of Ukraine "On the Protection of Personal Data" and the EU General Data Protection Regulation (Regulation (UE) 2016/679 or "GDPR").
By downloading and/or using our mobile application, as well as filling out web forms containing your personal data and registering as a User and/or transferring your personal data in another way, you voluntarily give your unconditional, informed and conscious consent to the collection, processing, storage, use and possible further transfer of your personal data provided in connection with the registration and use of OnePhone: eSIM Mobile Data application services under the conditions described in this Privacy Policy (hereinafter - the "Policy").
This Policy applies to the processing of personal data by ONEVOIPLANET Limited Liability Company with the use of automation tools, including the use of information and telecommunication networks and without the use of such tools.
We collect certain information from and about our users which may include: first and last name; phone number; address: country, region, city, postal code; email address; financial information including payment data, purchase history; audio files that may include voice messages; contacts; user and device ID.
For the purposes of this Privacy Policy:
Processing of personal data – any action (operation) or set of actions (operations) carried out with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing ), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
Automated processing – processing of personal data using computer technology.
Non-automated processing – processing of personal data contained in an information system or obtained from such a system with the direct participation of a person.
Company (referred to as "Company", "We", "Us" or "Our" in this Policy) - VANVOIPLENET Limited Liability Company, EDRPOU Code 43509964, legal address: Ukraine, 49000, Dnipropetrovsk Region, Dnipro City , Volodymyra Monomakh Street, bldg. 12.
Application - OnePhone: eSIM Mobile Data mobile application, for devices with the operating system iOS, Android or Windows.
Device - any device that can access the Application, such as a computer, mobile phone or digital tablet.
legality of purposes and methods of personal data processing;
the good faith of the Company in the processing of personal data, which is achieved by fulfilling the requirements of the legislation regarding personal data;
achievement of specific goals of personal data processing defined in advance by this Policy;
compliance of the purposes of personal data processing with the purposes defined in advance and declared during the collection of personal data;
conformity of the composition and volume of processed personal data, as well as the methods of personal data processing to the declared purposes of processing;
reliability of personal data, their sufficiency for the purposes of processing, inadmissibility of processing personal data that is redundant in relation to the purposes of processing personal data;
ensuring the accuracy of personal data, their sufficiency, and in necessary cases and relevance in relation to the purposes of personal data processing;
inadmissibility of combining databases containing personal data, which are processed for mutually incompatible purposes;
storage of personal data in a form that allows identification of the subject of personal data no longer than the purpose of their processing requires.
The processed personal data is subject to destruction or depersonalization upon achievement of the processing goals or in the event of loss of the need to achieve these goals, unless otherwise provided by current legislation.
Processing of personal data is carried out for statistical or other research purposes, subject to mandatory depersonalization of personal data.
The company does not process personal data related to race, nationality, political views, religious, philosophical and other beliefs, intimate life, membership in organizations, associations, including trade unions.
The Company for the provision of communication services requests your personal data in order to provide you with services as a User of communication services and is used by the Company for the purpose of:
User identification within the Services provided by the Company;
Provision of communication services;
Providing the User with access to personalized resources of the Application;
Establishing feedback with the User, including making calls, sending messages, requests, as well as processing requests and applications from the User;
Confirmation of authenticity and completeness of personal data provided by the User;
Creating a User account;
Processing and receiving payments from the User;
Providing the User with effective customer and technical support in case of problems related to the use of the Application, Program and/or Services;
Carrying out advertising activities with the consent of the User;
Targeting of advertising materials;
Conducting statistical and other research based on depersonalized data.
In certain cases, the Company may be required to disclose your Personal Data if required by law or in response to written requests from competent authorities.
Other Legal Requirements The Company may disclose your Personal Data in the good faith belief that such activity is necessary to:
Protection of rights and/or property rights of the Company;
Prevention or investigation of possible violations in connection with the use of the Application;
Protecting the personal safety of users of the Application or society.
The security of your Personal Data is important to us, but please remember that no method of transmission over the Internet or method of electronic data storage is 100% secure. Although we strive to use legal means to protect your Personal Data, we cannot guarantee its absolute security.
The company does not provide services to persons under the age of 18.
We do not knowingly collect personally identifiable information from persons under the age of 18.
If you are a parent or guardian and you know that your child has provided us with personally identifiable information, please contact us. If we learn that we have collected personally identifiable information from children without confirming parental consent, we take steps to remove that information from our servers.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party provider's link, you will be redirected to that provider's site.
We strongly encourage you to review the Privacy Policy of each site you visit. We have no control over, and are not responsible for, the content, privacy policies, or other information of any third-party provider site or service.
The company revises this Policy and updates it as necessary, in particular:
When changing the order of personal data processing;
Based on the results of inspections by the body for the protection of the rights of personal data subjects;
When changing the requirements of legislation in the field of personal data;
When other violations are detected.
When changes are made to this policy, the date of the last update will be indicated. If you continue to interact with the Application in any way, and/or you have not withdrawn your consent to the processing of your data, you agree with the current version of the Policy, including consent to the processing of your data.
The User can send any suggestions and (or) questions regarding this Policy to the Company's support service at the following e-mail address: sales@onevoiplanet.com.
