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Privacy policy and personal data processing

By the Law of Ukraine “On Personal Data Protection”, by filling out the registration form (order) and marking the mark on familiarization with this Privacy Policy and processing of personal data (hereinafter - the Privacy Policy), you, as the subject of the personal data consent to the processing of your personal data that may be received by ONEVOIPLANET LIMITED LIABILITY COMPANY (hereinafter referred to as the Personal Data Owner) in the process of using the Website to ensure the implementation of civil law relations when receiving the Services.
You also agree that the Data Controller has the right to provide access to and transfer your personal data to third parties, notifying you of the transfer of personal data within ten business days if the purpose of their processing does not change and only in cases provided for by this Privacy Policy and/or Ukrainian legislation.

The Data Controller values your right to personal life and non-disclosure of your personal data. This Privacy Policy - rules used by all employees of the Data Controller, regulates the collection and use of personal data that may be requested/received when providing Services.

During registration on the Website of the Data Controller, by ticking the box to give permission to process your personal data, you consent to this Privacy Policy and agree to the processing of your personal data on the terms outlined therein.

Contractual partners of the Data Controller, who have access to your data necessary for providing services on behalf of the Data Controller, under agreements concluded with the Data Controller, are obliged to comply with the conditions of confidentiality of this information and do not have the right to use the provided data for any other purposes. In some cases, there is a need to transfer your requests to partner companies of the Data Controller. In these cases, your personal information will also be considered and used as confidential.

1. Scope of personal data:
This policy applies to all your personal data that may be obtained by the Data Controller during your use of the website. When filling out the registration form (order/application, etc.), you provide your personal data for processing, including but not limited to, name, address, phone number, email, passport information/registration data of individual entrepreneurs, etc. Such data is obtained by the Data Controller only from individuals who voluntarily express their desire to do so.

To place an order for Services or otherwise interact with the Data Controller, you only need to provide the personal data necessary for the chosen service, receive informational newsletters, or respond to your specific request/complaint. However, if you decide to provide the Data Controller with additional personal data, the Data Controller may also process them with the necessary level of protection.

You must carefully familiarize yourself with your rights and obligations regarding the processing of personal data as specified in Article 8 of the Law of Ukraine "On Personal Data Protection," along with this Privacy Policy, and provide your full consent to its terms.

By agreeing to the terms of this Privacy Policy, you confirm that at the moment of collecting personal data, you were informed about the individuals to whom the personal data are transferred, the content and the purposes of collecting personal data. You confirm (guarantee) that the personal data transferred to the Data Controller for processing were provided by you voluntarily and willingly.

If you disagree with the terms of this Policy, you are obligated to discontinue using the website https://onevoiplanet.ua/.



2. Purposes of processing/using personal data
Personal data - information or a set of information about an individual/entrepreneur who is identified or can be specifically identified. The data controller may process your personal data for the following purposes, while one or more purposes may be applied simultaneously:

Provision of Services. The data controller may use your personal data to provide the services you have ordered, to process your requests, or for other purposes that may exist to achieve the ultimate goal - to satisfy your interests, as well as to prevent and investigate cases of fraud and other abuses. For providing you with constant customer support and technical assistance; registration and administration of the account; managing relationships with you; recording and storing calls in the background mode; call analytics recording; compliance with applicable laws.

Communication with You. The data controller may use your personal data to communicate with you, for example, to inform you about changes in the services or to send you important messages and other similar messages related to the provision of services, and to contact you for service-related purposes, to send commercial (marketing) messages containing additional information about products and services, current promotions, and special offers.

Performance of contractual and other obligations to you under agreements concluded between the data controller and you or third parties on your behalf.

The data controller has the right to retain personal data for as long as necessary to achieve the purpose specified in this Privacy Policy, for the periods established by the current legislation of Ukraine, or until the end of the data retention period determined by the consent of the data subject to the processing of this data or by law, or termination of legal relations between you and the data controller.

The data controller operates in accordance with this Privacy Policy and based on the current legislation of Ukraine.

3. Transfer of personal data to third parties
The data controller does not sell, transfer, or disclose personal data obtained on its website to third parties without your prior consent. The operator discloses personal data in the following cases:
 


4. Policy Updates and Contact Information
If you have any questions, comments, complaints, or wishes regarding the protection and processing of personal data, you can contact the Director of LLC "VANVOIPLANET" Protsenko Yevhen Volodymyrovych, Email: info@onevoiplanet.ua, postal address: 49000, Dnipropetrovsk region, Dnipro city, Volodymyra Monomakha Street, building 12, phone +38 044 330 44 99.

Please be sure to include your name, surname, and email address, as well as detailed questions, comments, complaints, or demands in all correspondence.

The administrative authority for personal data protection in Ukraine is the Department for the Protection of Personal Data of the Secretariat of the Commissioner for Human Rights of the Verkhovna Rada of Ukraine. You can contact it with complaints or suggestions if you believe that your rights have been violated in connection with the processing of personal data.

This Privacy Policy may be amended or terminated by LLC "ONEVOIPLANET" unilaterally without prior notice to users, including if required by applicable law. The new version of the Privacy Policy shall take effect upon its publication on the website https://onevoiplanet.ua/ unless otherwise provided by the new version of the Privacy Policy. Therefore, LLC "ONEVOIPLANET" recommends that you visit the website https://onevoiplanet.ua/ to ensure that you have the latest information.

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