+1 (786) 209-1854
Virtual PBX and IP telephony for a delivery service
Coordinating clients and couriers, calls from a work number and mobility — even at peak hours.
- No hardware
- CRM integrations
What holds a delivery service back
Many short calls, couriers on the road, and personal numbers should not be shown to clients.
- Couriers call clients from their personal numbers
- Missed calls at peak mean undelivered orders
- No single work number for the whole team on the road
- Calls from different regions are hard to route
How OneVOIPlanet helps
OnePhone mobile app
Business calls from your work number anywhere, outside the office.
Callback on the site
The client requests a call — the system connects them to a manager.
Missed-call handling + Telegram
Instant alerts so you call back on time.
Voice menu (IVR)
Automatic call routing between departments.
Multichannel
Handle a flood of calls at peak load with no busy tone.
Numbers in 93 countries
Local numbers in the countries you need for international clients.
Use cases
A courier calls the client from the work number right from a smartphone — the personal number stays private.
A client did not get through — the system instantly sends a missed-call alert so an operator calls back.
Calls are routed by region to the right warehouse or courier.
What it gives your business
- Fewer missed calls and lost inquiries
- Higher conversion of inquiries into sales
- Control over the team’s work
- Analytics — where calls come from
Transparent pricing
View pricingFAQ
Can couriers call from the work number?
Yes, via the OnePhone app a courier calls the client from the company work number from anywhere.
Is the courier’s personal number hidden?
Yes. The client sees only the work number, the courier’s personal phone stays private.
How do you handle peak call load?
Multichannel handles the flow of calls with no busy tone, and IVR distributes them between operators.
Does it work on a smartphone?
Yes, the OnePhone app runs on a smartphone — business calls are available to the courier outside the office.