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Cloud PBX and IP telephony for wholesale trade
Manage regular B2B clients in your CRM: a call from the card, saved deal history and manager analytics.
- No hardware
- CRM integrations
Problems of wholesale phone sales
Wholesale relies on regular clients and repeat orders. When the communication history is scattered and calls are logged nowhere, a manager loses the context of a deal and the head loses control over the team.
- The history of calls and arrangements with a client is not kept
- A manager dials the number by hand and wastes time
- No call recordings to review disputed supply terms
- The head has no analytics on the managers’ workload
How OneVOIPlanet helps
Call from the CRM card
A manager calls in one click from the CRM, history is saved.
Call recording
Quality control and review of disputes.
Statistics & analytics
Reports on calls and operator performance.
Numbers in 93 countries
Local numbers in the countries you need for international clients.
Multichannel
Handle a flood of calls at peak load with no busy tone.
Voice menu (IVR)
Automatic call routing between departments.
Use cases
A call straight from the client card in the CRM — the manager sees the order history and calls in one click.
Manager control: the head listens to recordings and sees who handles clients and how.
B2B analytics: reports on call volume, duration and the sales team’s activity.
What it gives your business
- Fewer missed calls and lost inquiries
- Higher conversion of inquiries into sales
- Control over the team’s work
- Analytics — where calls come from
Transparent pricing
View pricingFAQ
Does the telephony integrate with CRM (Pipedrive, Zoho)?
Yes. We connect to Pipedrive, Zoho and other popular CRMs — calls and recordings land in the client card.
Is the deal history per client kept?
Yes. All calls are tied to the client card in the CRM, so the history of communication and deals is always at hand.
What analytics is available?
Reports on the number and duration of calls, missed calls, each manager’s activity and the department load.
Can you record calls?
Yes. Call recording is available for every call — handy for quality control and reviewing disputed supply terms.