+1 (786) 209-1854
Virtual PBX and IP telephony for a financial company
Heavy outbound calling, expensive leads and strict control requirements — keep team quality and discipline under watch.
- No hardware
- CRM integrations
Expensive leads and strict call control
In finance every lead is expensive, and operator conversations must follow scripts and control requirements. Without recordings and analytics it’s impossible to verify how the team works an expensive base.
- No control over whether operators stick to scripts
- Expensive leads burn out due to weak handling
- No transparent per-operator analytics
- Hard to scale outbound calling as the base grows
How OneVOIPlanet helps
Call recording
Quality control and review of disputes.
Statistics & analytics
Reports on calls and operator performance.
CRM integrations
Calls, customer cards and recordings — inside your CRM.
Multichannel
Handle a flood of calls at peak load with no busy tone.
Call tracking
See which ads and sources bring calls.
Voice menu (IVR)
Automatic call routing between departments.
Use cases
Operators call through the base while calls and contacts are distributed evenly among them straight from the CRM.
A manager controls quality through call recordings — whether the script was followed and how objections were handled.
Analytics show the load and results of each operator — from call volume to talk time.
What it gives your business
- Fewer missed calls and lost inquiries
- Higher conversion of inquiries into sales
- Control over the team’s work
- Analytics — where calls come from
Transparent pricing
View pricingFAQ
Are call recordings stored?
Yes, conversations are recorded and stored — you can listen back for quality control and dispute review.
What per-operator analytics are available?
Reports on calls and each operator’s performance are available: volume, duration and call outcomes.
Does it integrate with CRM?
Yes, there are ready integrations with popular CRMs — calls, customer cards and recordings are saved in your system.
Can outbound calling be scaled?
Yes, multichannel capacity lets you grow the number of simultaneous calls and add operators as the base grows.