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Virtual PBX and IP telephony for a taxi service
Take a flood of orders with no busy tone even at rush hour and never lose a passenger.
- No hardware
- CRM integrations
Why a taxi loses orders
Short calls arrive in a constant stream, and at peak hours the line is busy — the passenger dials a competitor at once.
- At peak the line is busy — the order goes to a competitor
- The dispatcher manually sorts order and information calls
- A missed call is simply a lost ride
- The dispatcher is tied to a landline phone
How OneVOIPlanet helps
Multichannel
Handle a flood of calls at peak load with no busy tone.
Voice menu (IVR)
Automatic call routing between departments.
OnePhone mobile app
Business calls from your work number anywhere, outside the office.
Numbers in 93 countries
Local numbers in the countries you need for international clients.
Missed-call handling + Telegram
Instant alerts so you call back on time.
Callback on the site
The client requests a call — the system connects them to a manager.
Use cases
The order flow arrives on a single multichannel number, and no call drops at peak.
IVR routes the caller: “order a car” to the dispatcher, “ride status” to the right line.
A call missed at peak is logged, and a Telegram alert reminds you to call the passenger back.
What it gives your business
- Fewer missed calls and lost inquiries
- Higher conversion of inquiries into sales
- Control over the team’s work
- Analytics — where calls come from
Transparent pricing
View pricingFAQ
How do you handle peak call load?
A multichannel number takes many calls at once, and the queue distributes them evenly among dispatchers with no busy tone.
Is there a mobile app for the dispatcher?
Yes, in the OnePhone app the dispatcher takes and makes calls from the work number on a smartphone anywhere.
How are missed calls handled?
Every missed call is logged, and an instant Telegram alert reminds you to call back so you do not lose the order.
Can you connect a single multichannel number?
Yes, the entire order flow runs through a single multichannel number that takes many calls in parallel.