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Virtual PBX and IP telephony for a restaurant
Table reservations and delivery orders with no losses: every missed call is a lost order.
- No hardware
- CRM integrations
What a restaurant loses on the phone
At peak hours the line is busy, and a guest who cannot get through orders elsewhere.
- At peak the line is busy — guests cannot get through
- A missed call is a lost reservation or order
- Reservations and delivery arrive mixed on one line
- Several venues are hard to unite under one number
How OneVOIPlanet helps
Multichannel
Handle a flood of calls at peak load with no busy tone.
Voice menu (IVR)
Automatic call routing between departments.
Callback on the site
The client requests a call — the system connects them to a manager.
Missed-call handling + Telegram
Instant alerts so you call back on time.
Numbers in 93 countries
Local numbers in the countries you need for international clients.
CRM integrations
Calls, customer cards and recordings — inside your CRM.
Use cases
At peak hours multichannel takes all orders at once — with no busy tone and no losses.
The voice menu immediately asks “reservation or delivery” and routes the guest to the right department.
A guest did not get through — a missed-call alert arrives so you call back and keep the order.
What it gives your business
- Fewer missed calls and lost inquiries
- Higher conversion of inquiries into sales
- Control over the team’s work
- Analytics — where calls come from
Transparent pricing
View pricingFAQ
Can you connect several venues?
Yes, several venues are united in one PBX with a common number and routing between them.
How do you handle peak load?
Multichannel takes the flow of calls at once, so in busy hours nobody hears a busy tone.
Can you set a “reservation / delivery” menu?
Yes, the voice menu (IVR) splits calls into reservation and delivery and routes them to the right department.
Do you get an alert about a missed order?
Yes, missed-call handling sends a Telegram alert so you quickly call the guest back.