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Virtual PBX and IP telephony for a branch network
All offices run in one PBX — calls route between branches, and reports are pooled together.
- No hardware
- CRM integrations
When each office lives on its own
Each branch has its own telephony, so transferring a client to a neighboring office is hard, sometimes impossible. Management has no consolidated picture of the whole network.
- Telephony is fragmented per office
- No call routing between branches
- No unified analytics for the network
- Internal calls between offices are billed separately
How OneVOIPlanet helps
Multichannel
Handle a flood of calls at peak load with no busy tone.
Voice menu (IVR)
Automatic call routing between departments.
Numbers in 93 countries
Local numbers in the countries you need for international clients.
Statistics & analytics
Reports on calls and operator performance.
CRM integrations
Calls, customer cards and recordings — inside your CRM.
OnePhone mobile app
Business calls from your work number anywhere, outside the office.
Use cases
A client’s call is routed through the voice menu to the branch nearest to them.
Staff in different offices talk via internal calls within one PBX.
Management sees unified call analytics for the whole network in one dashboard.
What it gives your business
- Fewer missed calls and lost inquiries
- Higher conversion of inquiries into sales
- Control over the team’s work
- Analytics — where calls come from
Transparent pricing
View pricingFAQ
How do I unite offices into one PBX?
All branches connect to one cloud PBX without hardware, so they act as a single phone network.
Can you route calls by branch?
Yes, the voice menu and multichannel lines direct the client to the right branch without a busy tone.
Is there shared reporting?
Yes, statistics pool all branches’ calls into one report, so you see the load per office.
Can branches have numbers in different cities?
Yes, each branch can get local numbers in the cities and countries you need within one PBX.