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Virtual PBX and IP telephony for a fitness club
Requests for memberships and trial sessions should not be lost. Take inbound calls, distribute them across clubs and control the front desk.
- No hardware
- CRM integrations
Membership requests get lost
A prospect calls to ask about prices and a trial session, but the front desk is on the floor or with another visitor. The call is missed and the person goes to another club.
- Inbound requests go unanswered at peak hours
- Clients skip the scheduled trial session
- Several clubs, but calls are not routed anywhere
- No statistics on how many requests come and from where
How OneVOIPlanet helps
Callback on the site
The client requests a call — the system connects them to a manager.
CRM integrations
Calls, customer cards and recordings — inside your CRM.
Missed-call handling + Telegram
Instant alerts so you call back on time.
Voice menu (IVR)
Automatic call routing between departments.
Statistics & analytics
Reports on calls and operator performance.
Numbers in 93 countries
Local numbers in the countries you need for international clients.
Use cases
A client leaves a trial-session request — the system triggers a callback and connects them to the front desk.
The voice menu routes inbound calls across the chain’s clubs by district or program.
Together with the CRM the club sends reminders about sessions and membership expiry.
What it gives your business
- Fewer missed calls and lost inquiries
- Higher conversion of inquiries into sales
- Control over the team’s work
- Analytics — where calls come from
Transparent pricing
View pricingFAQ
Does it integrate with the club CRM?
Yes, calls and requests land in your CRM with client cards and inquiry history.
Can I connect several clubs?
Yes, the whole chain runs on one PBX, and the voice menu distributes calls across clubs.
What statistics is available?
Reports on call volume, missed calls, call duration and front-desk performance for each club.
Are there reminders?
Yes, together with the CRM you can set up reminders about sessions and membership renewal.