Cloud PBX for a Virtual Office: Setup, Features, and Pricing
Команда OneVOIPlanet · Updated 2026-09-28
Setting up a cloud PBX for a virtual office
Building a reliable communications infrastructure for remote teams requires tools that operate without physical cables or fixed hardware. According to keyword_research, businesses setting up a virtual office frequently search for a practical cloud PBX to manage incoming phone calls, maintain remote teams, and reduce roaming expenses.
A modern cloud PBX handles voice calls over internet protocols, letting team members take customer inquiries directly on mobile devices or softphones. Through services like OnePhone, businesses combine virtual PBX capabilities, international virtual numbers, and travel data access into a single smartphone application.
This guide details what a cloud PBX system offers, how virtual phone numbers and eSIM data function, how to connect CRM platforms, and how to configure devices for daily operations.
What OnePhone does
OnePhone functions as a virtual PBX built into an application for iOS and Android devices. It combines cloud PBX routing with data connectivity, allowing a business to run its entire phone system from mobile devices.
Core application services
- Virtual PBX functions: Take customer calls directly on mobile phones without installing physical desk phones or local hardware.
- Travel eSIM: Connect to cellular data networks in over 206 countries without switching physical SIM cards.
- Virtual numbers: Purchase phone numbers in 93 countries directly inside the app.
By combining these services, remote workers can handle customer calls from anywhere while maintaining access to cheap internet data packages.
Virtual numbers for business communication
A virtual office relies on local incoming phone numbers so customers in different countries can reach your team without paying international rates. You can buy and activate numbers directly through the virtual numbers catalog or inside the OnePhone app.
Key parameters of virtual numbers
- Global reach: Access numbers from 93 countries.
- Base pricing: Rates start from $5.99 per month.
- Hardware requirements: Calls arrive on your smartphone or softphone without extra fixed equipment.
- SMS support: A portion of virtual numbers supports SMS reception. You can check SMS reception availability for a specific destination on the relevant country page under /en/nomery.
Note on SMS reception: SMS delivery from specific third-party services depends on local carrier routing and is not guaranteed.
Virtual number pricing in the app
Below are specific monthly rates for virtual numbers purchased inside OnePhone:
- United States: $5.99
- Ukraine: $7.99
- Australia: $8.99
- Belgium: $8.99
- Lithuania: $8.99
- Canada: $9.99
- Germany: $9.99
- Greece: $9.99
- Netherlands: $9.99
- Norway: $9.99
- Slovakia: $9.99
- Sweden: $9.99
Travel eSIM data plans
When employees travel abroad, roaming costs can escalate quickly. OneVOIPlanet provides built-in esim data plans covering over 206 countries, starting at $2.99.
Key features of OnePhone travel eSIM
- Global network coverage: Connect in over 200 countries and regions.
- Flexible data packages: Select country or regional data plans based on gigabytes (GB) and validity period.
- App management: Monitor data usage, view current balance, track plan validity, and top up balance in the "My eSIM" tab.
- Multi-profile storage: Store more than 5 eSIM profiles on a single compatible device simultaneously.
- Network connection time: Reaches mobile networks within 5 to 10 minutes after activation.
- Ukraine data plans: Specific Ukrainian eSIM options include lifecell and Vodafone plans at operator tariff rates.
Specific travel eSIM prices by destination
Data plans inside the application start at the following prices:
- Spain: $3.99
- Turkey: $3.99
- France: $3.99
- United Arab Emirates: $3.99
- United States: $4.99
- China: $4.99
- Canada: $5.99
- Thailand: $5.99
- Japan: $9.99
CRM integrations for business calls
Connecting your virtual telephony to a customer relationship management (CRM) platform helps track customer interactions automatically. OneVOIPlanet supports integrations with several CRM platforms:
- KeyCRM
- SalesDrive
- NetHunt
- Pipedrive
- Zoho
- OneBox
CRM integration features
- Click-to-call: Initiate outbound calls directly from the customer card inside the CRM.
- Call recordings: Store call audio files automatically inside the relevant client record.
- Call history: Keep detailed records of inbound and outbound call logs, timestamps, and call statuses attached to client profiles.
Device compatibility and setup guide
Before purchasing an eSIM or virtual number, ensure your smartphone supports eSIM functionality and is unlocked for use with any carrier.
Checking device compatibility
On iPhone (iOS):
- Go to Settings > General > About.
- Look for Carrier Lock. It must show No SIM restrictions.
- Alternatively, check if Add eSIM is available under Settings > Mobile Service (or Cellular).
On Android (e.g., Google Pixel, Samsung Galaxy):
- Go to Settings > Connections (or Network & internet).
- Open SIM Manager (or SIMs).
- Check for the Add eSIM option.
How to set up OnePhone and eSIM
- Install the app: Download OnePhone on your iOS or Android smartphone.
- Select country and tariff: Choose your target country for data or select a virtual number from the catalog of 93 countries.
- Activate eSIM before travel: Complete activation before departure.
- Installation method: Scan the provided QR code or follow manual installation steps found under Help > eSIM Connection inside the app.
- Connect: Network connection takes between 5 and 10 minutes.
Payment methods
OneVOIPlanet accepts payment through:
- Payment cards
- Apple Pay
- Google Pay
Customer service is available through 24/7 live chat support inside the system.
Comparison of pricing across services
The table below outlines costs for virtual phone numbers and travel eSIM data plans available through OneVOIPlanet.
| Region / Service | Virtual Number (Monthly) | Travel eSIM Data (Starting Rate) |
|---|---|---|
| United States | $5.99 | $4.99 |
| Spain | — | $3.99 |
| Turkey | — | $3.99 |
| France | — | $3.99 |
| United Arab Emirates | — | $3.99 |
| China | — | $4.99 |
| Canada | $9.99 | $5.99 |
| Thailand | — | $5.99 |
| Ukraine | $7.99 | Operator tariffs (lifecell / Vodafone) |
| Australia | $8.99 | — |
| Belgium | $8.99 | — |
| Germany | $9.99 | — |
| Japan | — | $9.99 |
Who it is for
Deploying a cloud PBX combined with mobile data fits specific organizational structures:
- Remote sales and support teams: Companies that require staff to make calls from CRM records (such as Pipedrive, Zoho, or KeyCRM) while keeping call history and recordings linked to customer profiles.
- International businesses: Operations needing local phone numbers in countries like the US, Canada, Germany, or Ukraine to receive calls without setting up local physical branches.
- Frequent business travelers: Managers and field staff who travel across various regions and need fast cellular internet connections starting from $2.99, while managing up to 5 eSIM profiles on one phone.
- Virtual office administrators: Managers who want to deploy a telephony setup across iOS and Android phones using standard credit card, Apple Pay, or Google Pay payments without contract delays.
By adopting a mobile cloud PBX setup, businesses secure reliable inbound line coverage across 93 countries and data access across 206+ countries within a single mobile app interface.