Setting up Telegram notifications

Please note that only the Company Owner and the Supervisor are able to add and configure a contact

The following notifications are available for Telegram:

1. Notification about a new pending callback widget request

2. Notification about a missed call

3. Notification about company deactivation

How to add Telegram to receive notifications?

1. Sign in to your personal account

More about how to sign in to your personal account →

2. Go to General settings (the button looks like a gear)

3. Click Add a contact for notifications

4. In the New notification contact drop-down menu, select Telegram

5. Follow (you or your employee) the link to authorize in the Telegram bot

6. Click Open in web or Send message

7. At the top of the chat, click Start

8. Select a language

9. Click Authorize on the site

10. Click Open Link

11. After following the link, your personal account or the sign-in page will open

More about how to sign in →

12. To configure notifications, go to general settings

13. Select the notifications you need

14. Click Save

The Telegram contact has been added successfully.

Setting up notifications about a new pending callback widget request

1. In the contacts table, select Widgets for the required contact

2. Click Save

Now this contact will receive a notification about every new pending callback widget request.

Setting up notifications about a missed call

1. In the contacts table, select Calls for the required contact

2. Click Save

Now this contact will receive notifications about all of its missed calls.

Setting up notifications about company deactivation

1. In the contacts table, select Finance for the required contact

2. Click Save

Now this contact will receive notifications about company deactivation.