Creating an employee
Employee capabilities:
- can be added to groups;
- make and receive calls;
- free communication with each other worldwide;
- add clients to the company's contacts;
- write comments on calls and separately on contacts;
- access to the call log.
Each employee has their own internal SIP line.
Each plan has a limit on the number of employees that can be added.
How do I create an employee?
- Click Employees.
- Click Create employee.
Creating an employee is divided into two stages - Employee data and SIP account settings.
Stage one. Employee data
Fill in the employee's data:
- Last name
- First name
- Middle name
- Employee role
- Phone
- Password
Review the list of roles and their permissions →
The e-mail and password are needed for the employee to sign in to their personal account.
- Click Continue.
Stage two. SIP account settings
After the employee is created, their SIP address will be automatically generated, which can be used with third-party programs or apps to make calls.
- Select the domain in which the employee will be created.
- Enter the SIP password.
The password will be used for authorization in third-party programs.
- Click Create.
After creation, a window will appear with the full name and SIP data that can be used in third-party programs and apps. Later you can view this data by editing the employee's profile in SIP account.