Call audio recording

If you enabled call audio recording in your company settings, you will be able to listen to the recordings in the call log.

The call audio recording will be available 5 minutes after the call ends.

Call audio recordings are stored for the entire time you use your OneVOIPlanet account.

How to listen to a call audio recording?

1. Click the audio recording playback button.

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2. In the media player, you can listen to the recording, start from a certain moment, change the volume, and close the media player.

How to download a call audio recording?

1. Click the audio recording download button.

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The downloaded file goes to the Downloads folder on your computer.