Add a music file

Music files are the melodies a customer hears before being connected to an operator.

Music files can only be added to a group. A group can be created with a single employee.
Learn more about groups

How do I add a music file?

1. Click Audio files.

2. Go to Music files.

3. Click Add music file.

4. Come up with and enter a name for the music file.

5. Drag and drop the music file or click the upload area.

Please note! The music file must be in mp3 or pcm format. The file size must not exceed 20 MB.

6. Click Save.