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OneVOIPlanet — cloud PBX and business IP telephony
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Industry news

All newsAktualizace službyNové funkceIntegraceFiremní novinkyIndustry news
A contact center operator works at a computer in a modern office, using a headset to answer calls.
2026-07-23

OpenAI Launches OpenAI Presence Platform for Contact Center Automation

On July 22, 2026, OpenAI introduced a corporate platform designed to integrate autonomous voice and text AI agents into contact center workflows.

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A smartphone displaying 2G, 4G, and 5G icons on the screen against the background of a city telecommunications tower.
2026-07-23

Ukraine's NCEC Retains 2G Networks and Accelerates Transition to 4G and VoLTE

The regulator keeps 2G for stable connectivity, advises operators to phase out 3G in favor of 4G, while 5G testing begins in Kyiv.

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