Integrations & CRM

2026-07-22

Telephony Integration with Messengers: WhatsApp, Telegram, Viber

Full telephony integration with messengers allows you to unite calls and text chats in a single CRM window. We analyze the benefits and step-by-step setup process for WhatsApp, Telegram, and Viber.

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2026-07-22

IP Telephony and CRM Integration: What It Gives to the Sales Department

Integration of IP telephony and CRM combines voice communications and customer databases in a single window. Discover key features, impact on KPIs, and steps for seamless implementation.

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